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Frequently Asked Questions (FAQs)

Shivam Diamonds offers a wide range of fine jewelry including engagement rings, wedding bands, pendants, earrings, bracelets, and customized diamond designs in various precious metals.

Yes, we offer certified diamonds from trusted gemological labs (e.g., GIA, IGI, HRD) to ensure quality, authenticity, and value you can trust.

Absolutely! We provide custom design services where you can personalize metal type (white, yellow, rose gold), diamond shape, size, and overall design to match your vision.

We use high-quality precious metals such as 18K and 14K white gold, yellow gold, rose gold, Silver 925 and platinum (subject to availability and product line).

We recommend using the 4Cs — Cut, Color, Clarity, and Carat weight — to choose a diamond. Our experts can guide you based on your budget and preference.

Yes, Shivam Diamonds offers warranty coverage, cleaning, and repair services. Specific warranty terms are provided at the time of purchase.

Yes, resizing services are available based on the design and metal used. Contact our team for details and price estimates.

Delivery times vary depending on the product and customization. Standard products usually ship within 3–7 business days, while custom pieces may take longer(10-15).

Yes, we offer international shipping to select countries. Shipping charges and delivery times vary based on location.

We accept multiple payment methods including (credit/debit cards, net banking, UPI) options depending on the purchase platform.

Express delivery may be available for select products and locations. Please check at checkout or contact customer support for details.

Our return and exchange policy depends on the product type (especially diamonds and custom pieces). Please refer to our Returns & Exchange Policy for full details or contact customer support.

Avoid harsh chemicals, store jewelry separately, and clean with a soft brush and mild solution. We also offer professional cleaning services.

Yes, once your order is shipped, you will receive a tracking link via email/SMS to monitor delivery status.

Yes! We provide elegant gift packaging options — perfect for anniversaries, proposals, birthdays, and special occasions.

You can reach us via our phone, email, live chat, and contact page on our website for personalized assistance.

Find your perfect fit Select your size
Ring SizeMM Ring SizeMM
113.0 1918.8
213.4 2019.1
313.7 2119.4
414.0 2219.7
514.3 2320.0
614.6 2420.3
715.0 2520.6
815.3 2621.0
915.6 2721.3
1015.9 2821.6
1116.2 2922.0
1216.5 3022.3
1316.8 3122.6
1417.2 3222.9
1517.5 3323.2
1617.8 3423.5
1718.1 3523.9
1818.4 3624.2

Measure Your Finger

Measure your finger for ring size
  1. Take a flexible measuring tape, a strip of paper, or a piece of thread.
  2. Wrap it comfortably around the finger on which you plan to wear your ring. If you're stacking rings, measure the exact position where the ring will sit.
  3. If you're using a thread or paper strip, mark the point where the ends meet.
  4. Place it flat and measure the length in millimetres (mm) using a ruler.
  5. Compare your measurement with the Shivam Diamonds Ring Size Chart to find your correct ring size. If your measurement falls between two sizes, we recommend choosing the larger size for a more comfortable fit.

Measure an Existing Ring

Measure an existing ring
  1. Select a ring that fits the intended finger comfortably.
  2. Using a ruler, measure the inside diameter of the ring in millimetres (mm). Measure from one inner edge to the opposite inner edge, passing through the centre.
  3. Match the inside diameter with the Shivam Diamonds Ring Size Chart to determine the closest ring size.
  4. For the most accurate result, ensure the inner edge of your ring aligns perfectly with the measurement circle on the size chart.
Find your perfect fit Select your size
Bracelet SizeMM
2.152.3
2.253.9
2.355.5
2.457.1
2.558.7
2.660.3
2.761.9
2.863.5
2.965.1

Measure Your Wrist

Measure your wrist for bracelet size
  1. Take a flexible measuring tape, a strip of paper, or a piece of string.
  2. Wrap it comfortably around your wrist where you normally wear your bracelet. Do not pull it too tight.
  3. If using a string or paper strip, mark the point where the ends meet.
  4. Lay it flat and measure the length in millimetres (mm) using a ruler.
  5. Compare your measurement with the Shivam Diamonds Bracelet Size Chart to find your ideal bracelet size. If you're between sizes, we recommend choosing the larger size for a more comfortable fit.

Measure an Existing Bracelet

Measure an existing bracelet

For Bangles

  1. Select a bangle that fits you well.
  2. Measure the inside diameter in millimetres (mm) using a ruler.
  3. Match the measurement with the Shivam Diamonds Size Chart to find the correct bangle size.

For Chain Bracelets

  1. Choose a bracelet that fits you comfortably.
  2. Lay it flat on a smooth surface.
  3. Measure the total length from one end of the clasp to the other in millimetres (mm).
  4. Compare the measurement with the Shivam Diamonds Bracelet Size Chart to determine the closest size.

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